Important Update

An Important Update Regarding the Coronavirus and COVID-19

To our valued patients,

Our doctors and team have been closely monitoring the most up-to-date information concerning COVID-19 from our local and national authorities.  The safety and care of our patients and team members is our highest priority. We are here for you and want to continue providing the highest quality pediatric dental care you have come to expect from us.
Our office will remain CLOSED until 05/04/2020 to all non-emergencies. Every 7 days Governor Holcomb will issue a new statement that will impact whether we can honor your scheduled appointments that week or not. In order to follow recommendations from the CDC, ADA, and IDA to provide the highest level of safety to our patients and staff, we have made changes to our normal schedule. Please read the following before calling the office or coming to a scheduled appointment.

Protocol FOR ALL SCHEDULED APPOINTMENTS until further notice:

1. Due to increased safety protocols, we have restructured our schedule to minimize your risk. We will be extending our hours, but still have limited appointments available. We may ask you to come at a different time on your scheduled date. We will only be able to honor appointments that have been confirmed with a member of our staff with the DATE and TIME we offer you.

2. Please read and complete COVID-19 PATIENT FORM the prior to your appointment. Only families with a completed form will be able to enter our office.

DOWNLOAD COVID-19 PATIENT FORM

3. Please remain in your vehicle upon arrival and call the office to check in. If the office line is busy, TEXT YOUR CHILD'S NAME to (317) 975-0244 (this number can only receive texts). Once you are cleared by a member of our team to enter, only 1 parent/guardian and the scheduled child/children will be allowed to enter the office and sanitize their hands. We ask that parents/guardians planning on accompanying children into the office bring their own personal protective equipment and prepare their family to honor social distancing protocols.

4. All toys, magazines, and non-essential waiting room materials have been removed. We recommend bringing personal entertainment devices for your children.

5. Chairs, door handles, counters, and other surfaces within the waiting room will be disinfected as often as possible, but at least every half hour. As always, universal precautions will be maintained within our treatment area.

6. During this time, we request that you only bring children with you to the office that have a scheduled appointment with us. We will only permit one adult per family in the treatment areas.

7. Unfortunately, we do anticipate longer than normal appointment times so that we can provide the safest possible environment for your child. Please be patient with our staff.

8. These recommendations are subject to change at any time, so please check this page for updates or call with any questions.

IF YOUR APPOINTMENT WAS IMPACTED BY COVID19 CLOSURES:

1. We are doing our best to reschedule everyone in a timely manner. Due to the volume of appointments impacted, current limited scheduling and potential for future closures, we are asking that you continue to follow up if you have not heard from us for scheduling availability.

2. If your child was scheduled for treatment or is having pain, let us know as soon as possible.

3. Please allow 24-48 hours for a response to any messages left on our voicemail, as we are trying to accommodate all of our families and these major scheduling changes.

EMERGENCIES:

1. If you are not sure if you are experiencing an emergency, consider the following before calling:

- Severe pain that cannot be managed with OTC analgesics (Ibuprofen/Tylenol)

- Trauma causing avulsion (tooth falling out), severe pain/bleeding, nerve exposure

- Uncontrolled bleeding

- Localized swelling near tooth with pain or swelling of the jaw/cheek/eye

- Any difficulty breathing/swallowing/or inability to eat or drink

2. Call our office if your child is experiencing any of the above symptoms and if there is no answer, you will be directed to our emergency line.


We apologize for any inconvenience these additional protocols cause your family, but are working diligently to care for every member of the Speedway Pediatric Dentistry Family.

Please feel free to reach out to our office if you have any concerns. We will continue to monitor the evolving situation and will notify you of any changes as soon as they are available. We are committed to helping you during this time. We hope you stay healthy!

Drs. Kahn and Wiley
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